011 475 2845 law@leeuwmar.co.za

Suppliers and service providers are required to display labeling and trade descriptions of products, which do not mislead consumers about the contents of the packaging or goods attached to the products.

For example, if you buy a bottle of cool drink, the country of origin and the presence of genetically modified ingredients must be on the label. If a South African consumer suffers loss or injury because a foreign-made product was wrongly or inadequately labelled, both the local retailer and the foreign supplier could be held liable.

Furthermore, if a product has a risk of an unusual nature that you as an ordinary consumer wouldn’t be expected to know about, the supplier is compelled to bring these warnings and instructions to your attention in plain and understandable language.